Frequently Asked Questions
- Will Expert Lotto run on my computer?
- How do I install Expert Lotto?
- The installer doesn't work, is there any other way to install Expert Lotto?
- How do I run Expert Lotto?
- How do I uninstall Expert Lotto?
- Can I run Expert Lotto 5 and Expert Lotto 4.x side by side?
- I've just installed Expert Lotto 5, where do I start?
- Can I play lottery XYZ with Expert Lotto?
- Is there a way to find the Jackpot winning numbers with 100% guarantee?
- Can I update past winning numbers online?
- Can I print to paper playslips with Expert Lotto?
- Does Expert Lotto have filter X, statistics Y, function Z, ...?
- Can you add feature XYZ to Expert Lotto?
- Can you customize Expert Lotto for me only?
- How much does Expert Lotto cost?
- Can I try the software before paying for registration?
- I have Expert Lotto 4.x license file, can I use it to register Expert Lotto 5?
- What is your refund policy?
- Do I have to pay again when a new version is released?
- The program says that my updates have expired, what can I do now?
- I renewed my application updates but the program says that I need to register it first, what does it mean?
- I've received an email with my license key, what do I do with it?
- My computer crashed and I need to reinstall everything, do I have to pay again for registration?
- I have another computer, can I install and register Expert Lotto on other computers as well?
Expert Lotto runs fine on most operating systems - MS Windows 7, Vista, NT, XP, 2000, Mac OS X, Linux, Unix. The only requirement is Java Runtime Environment version 1.6 or higher. Please go to www.java.com to download and install Java for free on your computer. If there is no Java 1.6 available for your operating system then you cannot run Expert Lotto on your computer.
System requirements are also listed here.
Download and run one of the installation packages listed here. An interactive installer wizard will guide you through the installation process.
Please check if you have any antivirus for firewall software running. In some cases the security software may get overly protective and prevent Expert Lotto installer from starting. Try disabling antivirus or firewall temporarily.
Also make sure you are running the installer as a user with sufficient privileges.
And remember you need Java runtime version 1.6 or better.
Alternatively, you can download the ZIP package and extract the archive to any folder on your disk. Then run Expert Lotto using expertlotto file in bin sub-folder.
On MS Windows you can start Expert Lotto from Start menu. On Mac OS X you can start Expert Lotto from the Dock. In other cases use expertlotto file in bin sub-folder in application's installation folder.
On MS Windows go to Control Panel - Uninstall a program and choose Expert Lotto from the list. On Mac OS X simply drag the application folder to trash. On other operating systems execute uninstall file in application's installation folder.
Please note that uninstalling Expert Lotto does not remove lotteries you have been playing with it. If you decide to install Expert Lotto again, you can continue using those lotteries.
Yes, Expert Lotto 5 and Expert Lotto 4.x can run side by side. The two applications do not share any data nor any configuration settings. Uninstalling Expert Lotto 4.x does not affect an existing installation of Expert Lotto 5 and vice versa.
Read this document first. Then start experimenting with the application. You don't have to be afraid of deleting any data or settings. You can always recreate a new lottery and start from scratch.
Expert Lotto is distributed with a long list of pre-defined lotteries including their past winning numbers. If your lottery isn't listed, you can still use New Lottery wizard in Expert Lotto and setup a new lottery with any parameters.
Yes, there is. But it is not a magical black box that spits out the winning numbers every week. You have to provide your own estimates for some of the lottery data and Expert Lotto will calculate the winning numbers from it. If your estimates are correct then you have 100% guarantee of winning the Jackpot. Read more here.
Yes, for selected lotteries you can download and update past winning numbers directly from the lottery web site. However not all lottery companies publish their results in suitable format. So when playing other lotteries you need to use either Import Wizard to perform bulk updates from lottery web pages or type the missing winning numbers manually using keyboard.
Yes, Expert Lotto ships with a long list of pre-define playslip templates. Once you setup a new wheel or a list of combinations for your bet, you can print directly to paper playslips. There's also a wizard to setup a new playslip layout or customize an existing one.
In general - yes. If the feature is technically feasible then depending on free development resources we can add any requested feature to the next version of Expert Lotto. Use our discussion board to post feature requests - please note that we accept feature requests from registered users only.
Also see the list of already open issues waiting to be implemented.
If you have an interesting idea or if you have special needs to implement your lottery strategy we can implement new Expert Lotto features and make them available to you only. You will have to pay for the development costs though which depend on your requirements for the new features.
You can download and use Expert Lotto for free indefinitely. However the unregistered version of Expert Lotto has some advanced features disabled. To unlock all features you must purchase registration license. See here for pricing details.
Yes, just download and install Expert Lotto and start playing with it. If you want to try also the features that are disabled in the unregistered version of Expert Lotto, you can purchase a temporary trial license for a small fee.
No, the license file for Expert Lotto 4.x is not valid for Expert Lotto 5. However if you wish to upgrade from Expert Lotto 4.x to Expert Lotto 5, you can do so at discounted price.
We don't accept refunds based on the claims that the application failed to install or failed to start. Try installing and running Expert Lotto first before purchasing any license. If you have any problem with Expert Lotto installation, contact us and we'll try to help. But if Expert Lotto doesn't install or run on your computer then there is no point paying for registration - there are no special download links or CDs being sent to registered users.
We also do not refund customers who complain that the application is too complicated to use. Expert Lotto is a complex tool and not suited for everyone. Try the free version of our software first or get a trial license before paying for full registration.
All other refund requests are resolved on case by case basis.
The registration license includes one year of free application updates. If there is a new version of Expert Lotto released during one year since your registration, you can upgrade for free. If your application updates expired and you want to upgrade to the latest version of Expert Lotto, you must renew the application updates for another year for a small fee.
You can still use all Expert Lotto advanced features even though your application updates expired. But if you wish to upgrade to the latest version of Expert Lotto, you must renew the application updates.
You must enter registration license key first. If you have lost your registration license, email us and we'll send you a new one again. Otherwise you must purchase and activate registration license first.
You must activate your license key to unlock all application features, read more here. It is also a good idea to make a backup of that email in case you need to reinstall Expert Lotto again - for example when buying a new computer.
Just email us and we'll send you your license key again - free of charge.
Yes, you can install Expert Lotto on as many computers as you want. You can also activate your license key on other computers as well. But only the license holder can run Expert Lotto on other computers. It is illegal if more than one person is using Expert Lotto installation with the same license key.
There are many bugs in Expert Lotto - as in any other software. Some of the bugs are known and we're already working on a fix. Some other bugs we haven't discovered yet. If you think you have discovered a bug in the application, please follow these steps to report it to us.